• RETURNS

    We have a30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

    To start a return, you can contact us atapparel.hvn@gmail.com. Please note that returns will need to be sent to the address marked with your product.

    Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

    You can always contact us for any return questions at apparel.hvn@gmail.com

  • DAMAGES & ISSUES

    Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

    Unfortunately, we do not accept returns on sale items or gift cards.

  • REFUNDS

    We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    If more than 15 business days have passed since we’ve approved your return, please contact us at apparel.hvn@gmail.com.